Celebrity Cruises welcomes guests with special needs and works hard to assist them throughout their vacation. To ensure guests receive appropriate assistance, your CruiseCheap.com Cruise Specialist must notify Celebrity Cruises' Special Services Department in writing at the time of booking of any special medical or physical need and other relevant information, including wheelchair characteristics. Guests with special needs must be self-sufficient or should travel with a guest.
Wheelchairs
Wheelchair assistance is provided for boarding and departing only. Wheelchairs are available. Please contact Celebrity Cruises' Special Services Department for details. Wheelchairs are subject to availability.
Wheelchairs on Cruisetours
On Cruisetours, wheelchairs are not available. Guests must bring their own collapsible wheelchair.
Unfortunately, the land portion of the Europe, Whistler and Canadian Rockies Cruisetours are not suited for persons confined to a wheelchair.
Wheelchair-Accessible/Special-Needs Staterooms
A letter from the client's physician on doctor's letterhead and confirmation of disability is required as per Celebrity Cruises policy for each guest who physically requires a wheelchair-accessible/special-needs stateroom. Your CruiseCheap.com Cruise Specialist must fax these documents to Celebrity's Special Services Department.
Accessibility On Celebrity's Century, Galaxy, Mercury, Constellation, Infinity, Millennium And Summit
- Bathroom dimensions: 47 square feet average
- Stateroom and bathroom doorway width: 35" (39" on Constellation, Infinity, Millennium and Summit)
- Ample floor space for wheelchair maneuverability
- Wheelchair can roll under sink and into shower
- Fold-down stool in shower with detachable showerhead
- Bathroom walls have handrails
- Adjustable mirror above sink
- Toilet seat is 17" high from floor
- Light switches at wheelchair level
- Pull-down clothes racks
- Refrigerator
Hearing Impairments
Any Celebrity guest may request in advance from the Special Services Department the following features:
- Smoke detector
- Direct ear personal listening system to assist the hearing impaired
- Alarm clock with bed vibrator
- Combination doorbell and telephone transmitter
Oxygen
Guests dependent on oxygen or requiring oxygen therapy may travel on board; however, they must supply their own oxygen and Special Services Department must be advised. E-mail or fax the name of vendor supplying oxygen two weeks in advance of sailing.
Transportation*
Transportation can be arranged by Celebrity Cruises for guests who are unable to board our buses. This service is offered at no extra charge to our Air Arrangements guests or those who have purchased cruise-only transfers.
Dietary Accommodations*
Celebrity Cruises can accommodate a variety of dietary needs if requested in advance. (Not all special diets can be met.) They happily accommodate the following special diets on board: diabetic, low-fat, low-sodium, low-cholesterol, kosher, gluten-free, and lactose-free.
*Requests for transportation and dietary accommodations for guests with special needs must be faxed to Celebrity Cruises' Special Services Department, on CruiseCheap.com Letterhead, at least 21 days prior to sailing (60 days prior for Europe and South America).
