Guests with Special Needs
NCL strongly believes that guests with special needs are indeed special. Each ship offers designated staterooms with wider doorways and bathrooms that will accommodate wheelchairs and staterooms with lights and under-pillow vibrating alarms for guests with hearing impairments. Guide dogs are permitted on all NCL ships. Many staterooms have refrigerators that can be used to store medications that must be kept cold. Guests who need oxygen or require oxygen therapy are welcome on all NCL ships; they must supply their own oxygen.
Any physical disability or request requiring special treatment or attention must be reported to NCL's Passenger Courtesy Department when the reservation is made. NCL reserves the right to refuse or to revoke passage to anyone in such physical or mental condition as to be unfit for travel or who, in the judgment of the carrier, may endanger the safety or comfort of other guests.
Diabetes
Refrigerators are available in many staterooms for storing insulin.
Diet
NCL offers breakfast, lunch and dinner menus that include low-calorie, haute cuisine recipes from Cooking Light magazine. Our top-rated chefs can also prepare vegetarian entrees (nutrition information provided), as well as low/no sodium and low/no cholesterol entrees. Sugar-free and fat-free desserts are also available.
Hearing Impairments
Select staterooms are available on most ships for guests with hearing disabilities. Among the adaptive devices to make their cruise more enjoyable are in-stateroom lights and vibrating alarms that fit under a pillow and alert the guest to a doorbell, phone or emergency situation.
Medical Care for Minors Traveling Alone
All guests 18 years or younger must have a least one guest 21 years or older traveling with them in the same stateroom. A minor not traveling with a parent or guardian must produce a notarized parental or guardian consent letter authorizing medical treatment in case of an emergency. This letter must be presented to an NCL representative at the pier. Failure to produce the letter at embarkation may result in boarding being denied. There are no refunds in the event of denied boarding.
Onboard Medical Care
Guests are entitled to free medication for seasickness and free treatment by the ship's doctor for injuries that occur on board. Customary charges may be made for certain services. Commonly used medications are kept on board and may be purchased at the office of the ship's doctor. Dramamine, Meclazine, Alka-Seltzer and aspirin are available free at the Purser's Desk.
Oxygen Users
Guests who need oxygen or require oxygen therapy must supply their own oxygen.
Pregnancy
NCL will not accept guests who will have entered their 24th week of pregnancy by the time their travel with NCL concludes. A statement from the expectant mother's doctor, stating her due date and fitness to travel, must be sent to Passenger Courtesy. NCL will not be responsible or liable for any complications of pregnancy which arise or occur during the cruise.
Wheelchair Users
Guests must provide their own wheelchairs. Only collapsible, three-wheel "Amigo-type" wheelchairs can be brought on board the ship. The chairs must be powered by gel-cell batteries. Due to safety regulations, NCL will not accept any wet-cell or acid battery-powered wheelchairs on board the ships. The wheelchair battery recharger must be adaptable to 110 voltage.
Wheelchairs may not be used to transfer from the ship to a tender. Guests in wheelchairs may not be able to participate in all shore excursions.
NCL maintains a limited number of wheelchairs on our private island, Great Stirrup Cay, that are specially designed for use on sand. They are available on a first-come, first-served basis.
