While our philosophy may be cute and bring a smile to your face, making people happy is a philosophy we take very seriously. Here are some letters from our clients who believed we did just that.
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Couldn't Have Done This Without Her!
Bahamas - Carnival Cruises's Carnival Sunshine
Caterina was awesome! She totally went way beyond her job description. I couldn't have done this without her. She was never too busy to answer all my emails. I have already referred her to several people. 5 stars!
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Exceptional Customer Service
Caribbean - Western - Norwegian Cruise Line's Norwegian Dawn
Jackie is like being a member of the family now. She has booked 23 cruises for us!
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Roger, Murfreesboro, TN, USA
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Excellent & Patient
Caribbean - Southern - Celebrity Cruises's Celebrity Summit
Philip is an excellent and patient cruise specialist. He is very knowledgeable and helpful. We will be sailing again and will certainly book with Philip!
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Go-To Agency!
Caribbean - Western - Norwegian Cruise Line's Norwegian Escape
CruiseCheap is always my go-to when booking the perfect cruise experience. We have returned year after year to book our yearly cruise and have always had a very smooth experience.
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Extremely Helpful
Canada / New England - Viking Oceans's Viking Sun
I love booking with Alena! She is very efficient and strives to give us all the perks available. When our flight home was cancelled in Europe last year because Air France went on strike,I couldn't get action fast enough from the cruise line or the airlines. I contacted Alena, and she had a flight for us in less than 30 minutes, and it was about the last available seats on a different airline. I always recommend her to friends & family!
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Eleanore and Herbert, Texas City, TX, USA
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Absolute Joy to Work With!
Europe - Mediterranean - Princess Cruises's Emerald Princess
We have been working with Alena for many years and recommend her to all of our friends - many of whom have booked through her and had similar experiences. She is extremely knowledgeable and helpful in planning our cruise vacations. Recently, a friend of ours became a cruise consultant with another vendor and asked for our business. We said "no way," as we are already working with the absolute best there is. Alena is definitely worth potentially losing a friend over lol That's how much we love her!
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Carole and Phil, Delray Beach, FL, USA
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Excellent Customer Service
Alaska - Royal Caribbean Cruises's Ovation of the Seas
Our group would highly recommend Rebecca as a travel agent. Very responsive and was able to answer all of our questions (and I had many questions!). Rebecca made arrangements for my parents traveling in the group to go out a day earlier and they were very happy with the ease of checking in to the hotel.
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Timothy, Pasadena, MD, USA
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Friendly & Patient
Bahamas - Royal Caribbean Cruises's Navigator of the Seas
Lee is detail oriented, very friendly and patient! I fell like I have made a new friend and will be travelling with her for a long time to come.
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Maureen and Dennis, Naples, FL, US
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The Best Agency
Caribbean - Western - Royal Caribbean Cruises's Allure of the Seas
This is the best agency! I recommended iCruise to my sister and they booked 2 cabins as well. Great prices and extras!
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Linda and Amalee, Davie, FL, USA
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Thank You For Everything
Bahamas - Royal Caribbean Cruises's MSC Opera
Jackie is wonderful! I have been working with Jackie since my first cruise in 2005. My sister raved about her, and I haven't looked back. This was my first cruise without my sister, and I never thought to try and book with anyone else. Thank you Jackie for everything, and I can't wait to plan the next one with you!
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Yevette and Yeveshia, Raleigh, NC, USA
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Attentive & Easily Accessible
Cuba - Royal Caribbean Cruises's Legend of the Seas
We love Elaine! She always takes great care of us and our travel needs. Elaine is attentive to details and always quick to respond to any questions or concerns.
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Jolynne and Christian, West Jordan, UT, US
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Outstanding Service
Caribbean - Eastern - Carnival Cruises's Carnival Ecstasy
Alena is outstanding! She takes great care of us & I never hesitate to recommend her to friends and family.
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Lois and Michael, Charleston, SC, USA
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Prompt, Patient & Kind
Bahamas - Royal Caribbean Cruises's Grandeur of the Seas
Jim made this vacation more special than we could have ever imagined. He was always prompt at answering any and all questions as well as patient and kind with my silly questions. 10 Stars to Jim!!!!!
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Donna and Sean, York, PA, USA
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Alena Rocks!
Caribbean - Norwegian Cruise Line's Costa Victoria
Alena is absolutely terrific. We always recommend her to others without hesitation. She rocks!
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Carole and Phil, Delray Beach, FL, US
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Recommend To Friends
Caribbean - Western - Royal Caribbean Cruises's Oasis of the Seas
We have booked through Maggie before and have recommended her to our friends. She always answers any questions we may have regarding our vacation and has suggestions.
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Shawn and Randy, Cedar Rapids, IA, US
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Excellent Customer Service
Asia / Orient - Holland America Line's Westerdam
Ms Ryan always provides excellent customer service, it's the reason why we always contact her to book our cruises. We are looking forward to booking our next cruise with her this year!
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Molina and Molina, fort lauderdale, FL, US
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Looking Forward To Our Next Cruise!
Caribbean - Norwegian Cruise Line's Norwegian Pearl
We have booked 5-6 cruises with Holly King. We have never been disappointed with her suggestions or advice. It is a pleasure to work with her and gain from her expertise in cruising. Looking forward to our next cruise in 2020.
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Joanne and Lynn, Elkhart, IN, US
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Above and Beyond
Hawaii - Princess Cruises's Emerald Princess
Greg, we could not have done this without your help. Vickie l & Denny Lane were in room B526 and they loved it. You go above and beyond in helping us get this vacation going. You deserve recognition from your employer. Hope to work with you again either 2019 or 2020.
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Barbara and Jan, Laughlin, NV, US
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Forever Grateful
Caribbean - Viking Oceans's Viking Sea
I love working with Alena. She has always gone overboard to meet my needs. When Air France Airlines cancelled our flight home from Europe last year, I couldn't get anywhere with Viking. I finally got in touch with Alena, and she had us a flight in about 15 minutes with another airline and she took care of all the details. I am forever grateful.
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Eleanore and Herbert, Texas City, TX, USA
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Continue To Recommend Alena
Bahamas - Royal Caribbean Cruises's Grandeur of the Seas
Alena thank you for taking good care of us before, during and after the cruise! I know I can rely on you and you will definitely have my future travel business! I have and will continue to recommend you to other people!
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Rebecca and Thomas, Aberdeen, MD, USA
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Easy Booking & Wonderful Prices
Caribbean - Eastern - Carnival Cruises's Carnival Triumph
I had no problems booking through this company. This easy booking experience with wonderful prices was the best part of the experience.
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Jayzelle and Anthony, New Orleans, LA, USA
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The Best!
Bahamas - Carnival Cruises's Carnival Liberty
Kadie is the most understanding person I've ever met! She had patience with me until I booked this cruise! She's the best! Thank you, Kadie!
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Alina and Anica, Bufford, GA, USA
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An Asset to WMPH Vacations!
Bahamas - Celebrity Cruises's Celebrity Infinity
Joan is very professional with a wonderful personality. She is always prompt in answering questions, both by telephone and email. With this particular cruise, we were missing an On-board Credit and Joan took the time (4 hours!!) to research the issue and made sure we receive the OBC as was stated on our invoice. She also followed up with an email to make sure we did indeed receive the missing OBC. I have booked all our cruises (5+ years) with Joan and will continue to do book all future cruise with her. She is an asset to WMPH Vacations!
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So Helpful & Friendly
Caribbean - Western - Norwegian Cruise Line's Norwegian Jade
Jackie was her usual fantastic self, so helpful, so friendly. Love booking cruises through her!
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Roger and Delphia, Murfreesboro, TN, USA
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Very Patient
Caribbean - Eastern - Carnival Cruises's Carnival Horizon
Elaine was fantastic and we would call her again. We were a large group and she helped us to narrow things down and make some great decisions. She was very patient with us as we were slow moving due to trying to check in with all the couples to make sure every one was a go. Big thank you to Elaine!!
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Warren and Darlyn, Greely, ON, CANADA
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Considerate Consultant
Caribbean - Eastern - Norwegian Cruise Line's Norwegian Bliss
Elaine is a very kind, knowledgeable and considerate consultant for us. Very impressed by her!
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Attention to Every Detail
Asia / Orient - Princess Cruises's Diamond Princess
Lily has helped us plan several cruises. She is an excellent cruise specialist, giving attention to every detail and making sure we stay informed.
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Ann and Henry, Darlington, SC, US
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Deanna is Great
Mexico - Holland America Line's Eurodam
Deana is great she is always very pleasant to deal with. My daughter in-law has been booking all of our cruises through Deanna for many years and she always says great things about her too.
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A True Professional
Cuba - Royal Caribbean Cruises's Enchantment of the Seas
It was a pleasure working with Bea. She is a true professional. I highly recommend her. She returned calls in timely manner, was very helpful and knowledgeable. She did a great job with our group. Thanks Bea.
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Bernice, Alexandria, VA, USA
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Extremely Helpful
Caribbean - Western - Holland America Line's Nieuw Amsterdam
William was extremely helpful and responded to all my queries and requests within 24 hours. I will certainly book through William in the future.
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Elvis and Jacqueline, Torbay, NL, CA
