American Cruise Lines Cancellation and Refund Policy
Cancellation Updates:
Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1915 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options.
American Cruise Lines' 24-hour Cancellation Policy
NEW [Temporary] Policy: American Cruise Lines? 24-hour cancellation policy allows you to reserve your cruise knowing that if you change your mind within 24 hours you will receive a 100% refund. Cancellation requests must be received within 24 hours of initial payment. After 24 hours cancellation charges apply.
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Passengers may cancel cruise reservations by sending a written request for cancellation to American Cruise Lines, Inc., 741 Boston Post Road, Suite 200, Guilford, CT 06437. Requests for cancellation should be sent by certified or registered mail, return receipt requested. In the event of cancellation, the total amount paid for fare, minus cancellation fees of $250 per passenger, will be promptly refunded based on the date of receipt by American Cruise Lines, Inc. of the written request for cancellation, in accordance with the following schedule:
Cancellation Policy
| Days Prior to Departure |
Cancellation Charge Per Guest |
| Booking - 91 Days |
100% of amount paid for fare less fees |
| 90 - 46 Days |
50% of amount paid for fare less fees |
| 45 - 0 Days |
No refund |
* The cancellation fees of $250 per passenger may be applied as a courtesy discount toward fare for a future cruise reserved with American Cruise Lines, Inc. within one year of the cancellation date.
Last Modified: 04/04/2022
Cancellation Policies are subject to change by the cruise line. For the most current American Cruise Lines and Refund Policies, please refer to the American Cruise Lines website or a American Cruise Lines brochure.
Link to American Cruise Lines cancellation policies: http://www.americancruiselines.com/general-information
