Celestyal Cruises Cancellation and Refund Policy
Cancellation Updates:
Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1915 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options.
Celestyal Cruises' Cruise with Confidence Policy
NEW [Temporary] Policy: Cancel your booking up to 90 days prior to departure for a full refund. Amendment fees of $50 apply to 2023 bookings.
Do you have a Celestyal Future Cruise Credit? Click to see Future Cruise Credit FAQs and special Future Cruise Credit offers.
No refund will be permitted if a guest voluntarily or involuntarily does not show up for their cruise or terminates his/her cruise in progress. Cruise contracts are non-transferable. Cruise date changes are considered reservation cancellations and are subject to the below cancellation fees.
2022 Cruises
Days Prior to Departure |
Cancellation Charge Per Guest |
Booking - 90 Days |
No penalty |
89 - 30 Days |
Loss of deposit |
29 - 0 Days |
No refund |
Last Modified: 04/11/2022
2023 Cruises
Days Prior to Departure |
Cancellation Charge Per Guest |
Booking - 90 Days |
$60 USD, per stateroom admin fee |
89 - 30 Days |
Loss of deposit |
29 - 0 Days |
No refund |
Last Modified: 04/11/2022
Cancellation Policies are subject to change by the cruise line. For the most current Celestyal Cruises and Refund Policies, please refer to the Celestyal Cruises website or a Celestyal Cruises brochure.
Link to Celestyal Cruises cancellation policies: http://americas.celestyalcruises.com/en