Costa Cruises Cancellation and Refund Policy
Cancellation Updates:
Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1915 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options.
Costa Cruises' Temporary Cancellation Policy
NEW [Temporary] Policy: If you cancel your cruise up to 15 days before your departure date, the cancellation fees will be waived. You can rebook for a later date or request a refund. Terms Apply.
Product Eligibility:Cruises booked between March 1, 2022 - April 30, 2022, on all sailings with a departure date between March 16, 2022 - March 31, 2023. Only available on cruises booked with the MyCruise or All-Inclusive fare type. Promo fare is excluded.
Do you have a Costa Future Cruise Credit? Click to see Future Cruise Credit FAQs and special Future Cruise Credit offers.
Unless the Costa Cruises gives the Guest written notice that other terms apply, if the Guest cancels for any reason, he or she will only be refunded the Cruise Fare or a portion thereof paid depending upon the specific itinerary and when the Contract was
canceled. Cancellations and requests for refund must be communicated to Costa Cruises by calling 1-800-GO-COSTA during operational hours. All documents (deposit receipt or passage tickets) issued by Carrier must be returned before any refund can be processed.
Cancellation charges, per person, will be assessed as follows:
Basic Fares
| Days Prior to Departure |
Cancellation Charge Per Guest |
| Booking - 90 Days |
15% of full fare |
| 89 - 57 Days |
25% of full fare |
| 56 - 30 Days |
50% of full fare |
| 29 - 15 Days |
75% of full fare |
| 14 - 0 Days |
No refund |
Last Modified: 04/11/2022
Costa Comfort (Classic, Premium and Deluxe)
| Days Prior to Departure |
Cancellation Charge Per Guest |
| Booking - 90 Days |
Full Refund |
| 89 - 57 Days |
Deposit Amount |
| 56 - 30 Days |
50% of full fare |
| 29 - 15 Days |
75% of full fare |
| 14 - 0 Days |
No refund |
Last Modified: 04/11/2022
World Cruises and Segments
| Days Prior to Departure |
Cancellation Charge Per Guest |
| Booking - 90 Days |
15% of full fare |
| 89 - 57 Days |
25% of full fare |
| 56 - 45 Days |
50% of full fare |
| 44 - 30 Days |
75% of full fare |
| 29 - 0 Days |
No refund |
Last Modified: 04/11/2022
The Guest will be charged a fifty U.S. dollar (US$50) administrative fee for changes to bookings after cruise
documents have been issued. A change of a booking from an air/sea package to cruise only constitutes a cancellation of the air portion of the package and is subject to the cancellation charges indicated above.
Cancellation and administrative charges apply to both individual and group bookings. The above charges do not include cancellation or change fees that may be applied by air carriers, hotels or other
independent contractors, which will be assessed in accordance with each supplier's policies.
Cancellation Policies are subject to change by the cruise line. For the most current Costa Cruises and Refund Policies, please refer to the Costa Cruises website or a Costa Cruises brochure.
Link to Costa Cruises cancellation policies: http://www.costacruise.com/contents/USA/pdf/Passage_Ticket_Contract_USA2015.pdf
